I’m Flavia Lemos, a Creative Director designing digital experiences people love.

Worked for

I drive delightful digital products and business growth through creative storytelling, blending product design with brand strategy.

Leading the Amazon Appstore Rebrand Kickoff: A Strategic Workshop

My primary focus is on the user, believing that success naturally follows when their needs are met.

Product Design

I’m a UX/UI design leader with 19+ years of experience shaping digital products worldwide. As a hands-on designer, I leverage design systems, lead cross-functional teams, and collaborate with executives to deliver impactful products.

I thrive in cross-functional environments, working closely with product, engineering, and executive teams to align vision and execution.

Born in Brazil, I bring a global perspective to design and business challenges. I seamlessly bridge business and technology, leading and adapting to teams from startups to Fortune 10 companies across diverse industries.

My 6-Step BrandUX Strategy framework aligns user needs with business goals, integrating narrative, messaging, visuals, and UX.

Career Path

In 2014, I joined Amazon as a UX/UI designer for two years, boosting Amazon Kitchen’s CTR by over 25%. Following this success, I became a Senior UX Designer at AT&T, where I doubled online iPhone upgrades.

I contributed to Confluent’s successful $11B IPO by leading their UX strategy and mentored over 50 startups to achieve financial growth.

Before relocating to the U.S., I ran a design agency in Brazil for 12 years, serving clients like Coca-Cola, Nokia, and Anheuser-Busch.

In 2023–2024, Amazon invited me back as Design Director at Amazon Appstore, where I led the rebranding across Fire TV, Fire Tablet, Android, and web platforms.

Lately, I’ve been exploring generative AI as a creative tool—blending technology and storytelling to push the boundaries of UX and visual design.

I direct designers and UX leads globally to ensure cohesive design system development across devices and maintain brand consistency.

Achievements

  • Doubled online iPhone upgrades on att.com.

  • Enhanced Confluent.io experience, contributing to an $11B IPO.

  • Boosted Amazon Kitchen’s CTR by over 25%.

  • Mentored 50+ startups worldwide for long-term success.

  • Keynoted conferences on UX, branding, and storytelling.

  • 2nd place out of 6,000+ in Toastmasters’ World Championship of Public Speaking®

  • Won 1st Place in the AT&T UX Innovation Challenge.

Flavia is an outstanding leader in digital product design. She transforms strategies into compelling designs.
— D. Foley, Amz Appstore Head of UX