Amazon Kitchen:
Shoppable Discovery
Redesigned Kitchen storefront, driving 25%+ CTR growth with no ad spend
Content-First: +25% CTR
Role: Product Design Lead, owning the process end-to-end and leading a cross-functional team of 14 across Product, Merchandising, Engineering, and Amazon Creative Services, guiding 2 designers, a videographer, photographer, writer, data analyst, and producer.
Transformation
Users faced a non-responsive, outdated catalog-like flow. We redesigned it into a premium destination.
Research & Insights: +$12/Viewer

Research and Insights findings shaped Strategy, which moved into Design and Prototype, Validated through A/B testing.
Strategy: Narrative, Discover, and Shop
Merchandising, data, and creative teams each brought different priorities and perspectives. I unified their input into one executable content strategy, staying hands-on with the design: rich photography and step-by-step recipe videos linking directly to featured products, that elevated the shopping experience and deepened engagement.
Content Positioning

Prototype & Validate: 12% to 25%+ Lift
Version 1
Version 2
Raising the Bar: +10% Sales
A 25%+ CTR and 10%+ sales growth, a meaningful gain at Amazon's scale of 300M+ customers across 30+ categories, immediately brought premium brands like KitchenAid and Cuisinart on board to sponsor the page.
It was the first category to land these sponsorships with a video-led content strategy, rolling out the new content system org-wide and setting the model other categories followed for content-driven discovery and brand partnerships.
What I'd Do Differently
The original work optimized one shoppable content experience for everyone, and it was a success. Today, I'd use machine learning to understand shopper behavior at a deeper level, building specific customer profiles from signals like browsing patterns and purchase history to surface the product categories, styles, and colors each shopper actually favors. Generative AI would then create the copy, imagery, and layout for those selected products, tailored to each profile, rather than relying on a fixed set of pre-made content. My role shifts from picking the "best" static design to defining which customer signals the system should respond to, and setting the taste and guardrails so every personalized version still feels on-brand.
































